Frequently Asked Copywriting Subscription Questions
What is the difference between copywriting and copyrighting?
These two terms are completely unrelated.
Copywriting refers to text or "copy" written for marketing or advertising purposes. This copy uses psychology to entice the audience to complete an action, like buying a product or signing up for a list. This is what Moss Storytelling Agency does for you.
Copyright is a legal term referring to the protection of a creator's original work. This includes restrictions around the use and distribution of the work. Moss Storytelling Agency DOES NOT offer this kind of service.
Can you place the copy on my website for me and set up automation?
Moss Storytelling Agency currently offers only copy creation. We do not add copy to a platform or set up automation at this time.
How will I receive my copy projects from Moss Storytelling Agency?
Every project is completed in Google Docs, and the copy is shared in a Google Docs link. The link will be sent to you via email and will also be available on the corresponding project card in Trello.
Why is a copywriting subscription better than hiring a freelancer or a full-time employee?
A copywriting subscription gives you the best of both worlds.
You get the security of having a full-time employee without having to pay out the extra cost of benefits. And you get the low cost of hiring a freelancer without the risk. You’ll still get consistent copy delivered promptly with no interruption to your content flow. The cherry on top is the cost predictability to fit nicely in your company budget.
Are the project requests really unlimited?
Yes! As soon as you subscribe, add as many requests as you want to your Trello Project Request Queue. Each project will be done one at a time.
How fast is the turnaround time per project?
Each project will take on average 4 to 7 business days from when the request is moved to the Creation in Progress queue to delivery. The more complicated the copy, the longer the delivery time. We also factor in time for edits from our third-party copy editing service.
Who are the copywriters at Moss Storytelling Agency?
Moss Storytelling Agency owner Jessie Moss writes almost all of your copy. If for some reason she is unavailable, we will address the constraints with you and ask if you’re interested in a junior copywriter taking over the project.
All of our copywriters are fully certified through Sarah Turner — featured in Fortune 500, consultant at Meta, and a leader in the copywriting industry. No matter who creates your copy, rest assured that you’re in good hands.
What if I don’t like my copy?
If you’re unsatisfied in any way with your copy project, we will rewrite it until you’re in love. We’re dedicated to our customers, and lead our business with integrity and honesty. We want to reflect that in every piece we create.
Unfortunately, we are unable to offer any refunds.